Topic 1 · Question 368
A. Premier and Professional Direct only
B. Premier, Professional Direct, and Standard only
C. Premier, Professional Direct, Standard, and Developer only
D. Premier, Professional Direct, Standard, Developer, and Basic
Top comment
Community votes:D · 9 (69%)C · 4 (31%)
Kaavie▲ 61Highly votedDecember 06, 2019 06:54 am
correct answer should be D. due to Basic plan only cannot create Technical support, others are OK.
16 more highly voted comments
sbettani▲ 32Highly votedDecember 10, 2019 03:29 pm
No, correct answer is C, you can open a Technical support only with Premier, Professional Direct, Standard, and Developer , read https://azure.microsoft.com/en-us/support/plans/
berend▲ 31Highly votedFebruary 05, 2020 10:20 am
Quote "can you open a new support request?" there's nothing in the question to state it's technical. And even in the free account i can do a support request to upgrade. => D
Rooks▲ 27Highly votedApril 22, 2020 07:27 pm
This is a bit tricky..
The question is asking about Support Requests and not Technical Support or Who can open cases.
And the support plans article says the below
Scope
Available to all Microsoft Azure accounts. That is including Basic.
So answer could be all but not sure of what they are actually asking..
The question is asking about Support Requests and not Technical Support or Who can open cases.
And the support plans article says the below
Scope
Available to all Microsoft Azure accounts. That is including Basic.
So answer could be all but not sure of what they are actually asking..
Ramito2020▲ 27Highly votedJune 24, 2020 08:15 pm
I have a basic Plan and I could create a new support Ticket.
Rooks▲ 27Highly votedApril 22, 2020 07:27 pm
This is a bit tricky..
The question is asking about Support Requests and not Technical Support or Who can open cases.
And the support plans article says the below
Scope
Available to all Microsoft Azure accounts. That is including Basic.
So answer could be all but not sure of what they are actually asking..
The question is asking about Support Requests and not Technical Support or Who can open cases.
And the support plans article says the below
Scope
Available to all Microsoft Azure accounts. That is including Basic.
So answer could be all but not sure of what they are actually asking..
chaitanya123▲ 22Highly votedMay 17, 2020 08:09 am
https://azure.microsoft.com/en-gb/support/plans/ Search for Ability to submit as many support tickets as you need. It is available in all support plans. Answer should be D.
foreverlearner▲ 13Highly votedApril 27, 2020 07:51 pm
From my Azure Free subscription (Basic plan): "With your current support plan, you can create requests for billing, subscription management and quota increase. For technical support, upgrade to a paid support plan or explore our free resources."
So, you can create support requests with all plan. Just you can't create TECHNICAL (and other more advanced) support requests with Basic.
So either the answer or the question is wrong.
So, you can create support requests with all plan. Just you can't create TECHNICAL (and other more advanced) support requests with Basic.
So either the answer or the question is wrong.
Ciupaz▲ 9Highly votedFebruary 20, 2023 10:02 am
Support plans are not more in the exam.
abhijna▲ 9Highly votedJuly 02, 2020 06:58 am
answer is D right?
abhijna▲ 9Highly votedJuly 02, 2020 06:58 am
answer is D right?
dim97▲ 9Highly votedAugust 08, 2021 07:33 pm
No. According to your link: you can create support request in each plan, including basic. The difference is that in basic plan you can't get 24/7 access to technical support by email and phone AFTER A SUPPORT REQUEST IS SUBMITTED. So that means you can submit support request, but will not receive 24/7 contact with technical support. Also in this page mentioned that all plans include "Ability to submit as many support tickets as you need"
abhijna▲ 9Highly votedJuly 02, 2020 06:58 am
answer is D right?
dim97▲ 9Highly votedAugust 08, 2021 07:33 pm
No. According to your link: you can create support request in each plan, including basic. The difference is that in basic plan you can't get 24/7 access to technical support by email and phone AFTER A SUPPORT REQUEST IS SUBMITTED. So that means you can submit support request, but will not receive 24/7 contact with technical support. Also in this page mentioned that all plans include "Ability to submit as many support tickets as you need"
abhijna▲ 9Highly votedJuly 02, 2020 06:58 am
answer is D right?
ConaxLearn▲ 7Highly votedAugust 16, 2020 04:31 am
Question does not say to open a technical support request.
And the Azure support plan page says "Ability to submit as many support tickets as you need" under Basic plan.
https://azure.microsoft.com/en-us/support/plans/
And the Azure support plan page says "Ability to submit as many support tickets as you need" under Basic plan.
https://azure.microsoft.com/en-us/support/plans/
ConaxLearn▲ 7Highly votedAugust 16, 2020 04:31 am
Question does not say to open a technical support request.
And the Azure support plan page says "Ability to submit as many support tickets as you need" under Basic plan.
https://azure.microsoft.com/en-us/support/plans/
And the Azure support plan page says "Ability to submit as many support tickets as you need" under Basic plan.
https://azure.microsoft.com/en-us/support/plans/